Privacy Policy

Account and support information. We process the name, email address, sign-in information and account preferences you provide, together with messages you send us for support.

Project content. We process the code, designs, pages, files and other material you upload or create so that you can save, edit and export your projects. Information included in those materials is also processed as part of the project.

Billing information. Polar handles checkout and subscription payments. We receive information needed to manage your access and subscription, such as your billing email, plan, payment status and transaction reference. Payment details submitted at checkout are handled by Polar and its payment providers.

Technical information. When you use Unbondr, our infrastructure processes information such as IP addresses, browser and device details, request timestamps, errors and service activity. Advertising tools may also process identifiers and activity as described below.

We use information to create and administer accounts, operate the builder, save projects, deliver requested features, manage subscriptions, respond to support requests and communicate service changes. We also use relevant technical information to investigate errors, prevent abuse and protect the service.

We may use your contact information to send Unbondr news and offers, and use advertising services to promote Unbondr and measure campaigns. These uses are subject to your choices and the consent requirements described in this policy.

Where European or UK data protection law applies, we rely on performance of our contract for account and service delivery; legitimate interests for proportionate security, troubleshooting and support; legal obligations for required records and compliance; and consent for activities that require it, including relevant marketing and advertising technologies. You may withdraw consent without affecting earlier lawful processing.

We use Vercel to host our frontend and Amazon Web Services (AWS) for our backend infrastructure. These providers process information needed to deliver and operate Unbondr. Polar acts as merchant of record for purchases and processes checkout, payment, subscription and related transaction information under its own terms and privacy policy.

Optional AI requests are handled through OpenRouter and model providers as explained below. We may also disclose information to Meta and Google for the advertising purposes described in section 5. These disclosures mean that information is not processed exclusively by Unbondr.

If you choose to share, publish or collaborate on a project, its content and relevant account information may become available to the people or audience you select. Information you send to an external integration is also subject to that service’s data practices.

We may disclose information where required by law, to address fraud or security incidents, or to establish or defend legal claims. If Unbondr is transferred or acquired, relevant information may be transferred with the service, subject to applicable law and notice of material changes.

You do not have to use AI features to use Unbondr. When you request an AI feature, your prompt and relevant project context, which may include code, text or design content, are sent through OpenRouter to the model provider handling the request. The response is returned to Unbondr to provide the feature.

OpenRouter and individual model providers have their own rules for request metadata, content retention and use of inputs and outputs. These practices depend on the provider and the settings used for the request. This policy does not promise zero retention or that every model provider excludes training on submitted content.

Only submit information you are authorised to share for this processing. Avoid including passwords, API keys or unnecessary personal or confidential information in AI requests. You may contact us to ask about the providers and data settings used for an available AI feature.

Essential cookies and similar storage support functions such as sign-in, security and account preferences. Blocking essential storage in your browser may prevent those functions from working.

We may send promotional emails about Unbondr. You can stop these messages using the unsubscribe option in a marketing email or by contacting [email protected]. This does not stop necessary account, billing or security messages.

We may use Meta and Google advertising services to reach users, create or match advertising audiences, and measure responses to our campaigns. Depending on the advertising feature used, information disclosed may include email addresses or hashed email identifiers, IP addresses, browser or device identifiers, and visit or conversion events. Hashing an identifier does not make it anonymous. Advertising partners may match this information with information they already hold.

Where consent is required, advertising cookies, pixels and related tracking must remain inactive until you consent. Consent to marketing or advertising is separate from accepting the Terms of Use. You may withdraw consent or object to marketing by contacting [email protected]; where cookie choices are presented, you may also change them there. Browser controls alone do not stop server-side audience matching.

Advertising disclosures can constitute “sharing” for cross-context behavioural advertising, or a “sale” under some privacy laws, even where no money is paid for the data. Where those laws apply, you may request to opt out of such sale or sharing at [email protected]. Applicable browser-based opt-out signals must also be respected. Advertising permissions do not grant us a licence to use your private project content in promotional materials.

We keep account and project information while your account is active to provide the service. You can delete your account. When you do, we delete the associated account and project information from Unbondr; we do not keep a separate copy for continued use. Export anything you need before deleting your account.

This does not mean that every independent provider record is erased at the same moment. Polar may retain transaction information for its own legal, tax and accounting obligations. Information already processed by advertising or AI providers is subject to their retention practices and applicable deletion rights. Contact us for assistance with a deletion request involving those providers.

Other records are kept only for the purpose for which they are needed, such as resolving an open support issue, complying with a legal obligation or handling a dispute. Any legally required retention is limited to the relevant information and purpose.

We take reasonable technical and organisational measures to protect personal information. No online service can guarantee that unauthorised access, loss or interruption will never occur.

Our providers may process information outside your country, including in the United States. The location depends on the service and infrastructure involved. Where applicable law requires a transfer mechanism or additional safeguards, those requirements apply to the transfer. You may contact us for information about the arrangements relevant to your data.

Depending on the law that applies to you, you may request access to, correction of, deletion of or a portable copy of your personal information; restrict or object to processing; withdraw consent; or opt out of certain advertising disclosures. You may also complain to your local data protection authority. We will not deny rights simply because you make a privacy request.

Send requests to [email protected]. We may ask for information reasonably needed to verify your identity or authority to act for another person. We will respond within the period required by applicable law and explain any lawful limits on fulfilling a request.

If your information appears on a website or in a project operated by an Unbondr user, that user may be responsible for that processing. Contact the site or project operator first; you can also contact us about information processed within Unbondr.

Unbondr is intended for people aged 18 or older and is not directed to children. If you believe a child has provided personal information to us, contact [email protected] so that we can investigate and remove it where appropriate.

We may revise this policy as the service or our practices change. The date above identifies the latest revision. We will provide notice of material changes and obtain any new consent required by law before carrying out the affected processing.

For questions about this policy or your personal information, contact Unbondr at [email protected].